Grow Your IT & Business Skills & Get Certified

Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it. Oh, and by the way, you need to make it interesting, informative, and memorable. So, how do you do it? Without the help of a robust set of tools, it would be nearly impossible. But Microsoft® PowerPoint® provides you with a variety of such tools that can help you deliver content in nearly any situation, while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd, but also don't consume all of your available time. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the PowerPoint Associate (Office 365 and Office 2019): Exam MO-300.

AWS Technical Essentials introduces you to AWS services, and common solutions. It provides you with fundamental knowledge to become more proficient in identifying AWS services. It helps you make informed decisions about IT solutions based on your business requirements and get started working on AWS.

In this course, students will gain an understanding of the basic fundamentals of becoming an effective manager for their team.

As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.

JavaScript Essentials with jQuery provides an introduction to and experience working with the JavaScript programming language in the environment it's used in the most: the browser.

Lean Six Sigma saves organizations time and money through continuous improvement. Employers therefore often pay a premium for Six Sigma trained and certified managers. Our Lean Six Sigma Black Belt training teaches you the strategies and tools necessary for leading process improvement in your organization and provides you with the Lean Six Sigma Black Belt Certification. Take your career to the next level by getting your Lean Six Sigma certification today! Upon successfully completing the course (attending all days, completing all assignments, passing the final exam, and submitting and passing the final Lean Six Sigma project), you will earn the Lean Six Sigma Black Belt (LSSBB) credential from Project Management Academy®. Project Management Academy is accredited by the Council for Six Sigma Certification (CSSC), an Official Industry Standard for Six Sigma Accreditation. Your final Lean Six Sigma project must demonstrate your ability to carry out a Six Sigma project (from creation to the final stages using the DMAIC/DMADV method). Note: This course is conducted 2 Days/Week for 5 Weeks (Wednesdays & Fridays: 9am-5pm CST) for a total of 10 days of training to allow time for review and project development between course sessions. This course will earn you 80 PDUs.

In this two-day workshop, participants will learn about agile ways of working and how an agile approach impacts their role and interaction with those driving and leading change. The course also equips participants with pioneering tools to ensure change initiatives are embedded, adopted, and deliver benefits throughout their organizations. This class includes an exam voucher.

This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans.

EC-Council’s Certified Network Defender is an essential vendor-neutral network security training that every IT and systems administrator needs to operate with a secure mindset. The C|ND program will cover network security and defense concepts and fortify skills through hands-on practice across over 100 labs delivered on live target machines. Students will learn the critical skills to defend their networks and operating environments across local networks, endpoints, cloud infrastructure, applications, OT, and mobile. They will also acquire knowledge of effective log analysis, network traffic monitoring, basic investigation and response, as well as business continuity and disaster recovery. Additionally, they will dive into threats, analyzing the attack surface, and studying threat prediction and threat intelligence as it relates to their administration and defense responsibilities. Often referred to as blue-teaming, C|NDs will be able to apply defense and countermeasure strategies in their organizations, playing a critical role not only in attack prevention but also in detection, response, and remediation as they configure networks and systems to operate securely. C|ND prepares network defenders with strategic, technological, and operational network security capabilities, enabling them to design,, develop, and maintain secure networks.

In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.

Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.

Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.

Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.

Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.

Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.

System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.

Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.

ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.

Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.

With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.